Privacy Policy

What we collect

Account details: your email address, and the name and phone number you give us.

Booking details: the address of the job, entry notes such as a gate or door code, home size, vehicle details, the services you choose, your notes and the price.

Photos: photos you attach to a free estimate request, and before and after photos our team takes of the job.

Reviews you leave after a job.

We do not collect your precise location, your contacts, or advertising identifiers, and the app has no third-party ads or trackers.

How we use it

To schedule and carry out the cleaning you booked, to contact you about it by phone, text or email, to show you your bookings and photos, and to keep the business records we are required to keep.

We do not sell your personal information and we do not share it for advertising.

Who can see it

Cleanix owners see bookings, estimate requests and customer contact details. The team member assigned to your job sees that job: your name, phone, address, entry notes and job photos.

Our service providers process data for us: Supabase (database, sign-in and photo storage, hosted in the United States) and, once card payments are enabled, Stripe (payments). Card numbers go straight to Stripe and never reach our servers.

How long we keep it

We keep your account until you delete it. Booking records (what was done, when, where, the price, and the name and phone given for that booking) are kept after that for tax and accounting purposes, without a link to an account.

Your choices

You can change your name and phone, and remove saved addresses and vehicles, in Profile.

You can delete your account at any time in the app: Profile, then Delete account. This removes your profile, saved addresses, vehicles and estimate requests, and cancels open bookings. You can also ask us by email and we will do it within 30 days.

Children

The app is for adults who book a cleaning service. It is not directed to children under 13 and we do not knowingly collect their data.

Changes

If we change this policy we will update this page and the date at the top.